Accounts & Login

Use your registered email and password to sign in. Sessions expire after inactivity; if you’re redirected to the login page, sign in again.

Login

Register

1) Select Register on the login page.
2) Complete company, address, and contact details. Telephone is required and must be numeric.
3) Submit; a verification email is sent to the address you provided.
4) Open the email and click the verification link.

PLEASE NOTE: Your account remains pending until an admin activates it.

If the email did not arrive, choose Resend verification on the login page when prompted after a failed login.

Registration

New Account Creation Flow

Carrier Portal → SAP Linkage → Activation
  • A new carrier creates a profile in the Portal via  Register Link.
  • Carrier receives email with confirmation link to verify email address.
  • Upon confirmation, carrier receives an email indicating profile creation is awaiting activation from administrators.
  • Administrators receive an automatic notification that the new profile is waiting to be linked to SAP.
  • The receiving clerk sets up the carrier’s profile in SAP.
  • SAP generates a system number for the carrier.
  • That system-generated number is added to the carrier’s profile in the Portal.
  • Once the number is saved, the Portal automatically sends a message to the carrier.
  • The message tells the carrier their account is now active.
  • The carrier can now log in and begin scheduling appointments.

User Account Created EmailLogin screen

Login

  • Enter your email and password and click Login.
  • If you see “verification pending” or “Activation Pending”, you must verify your email first and wait for admin activation.
  • Role-based access is embedded in the ticket: admins see Administration and Email Templates menus; security/admins see the Drivers menu.

Forgot password

1) From the login page, click Forgot Password.
2) Enter your email to receive a reset link.
3) Click the link in the email and set a new password.
4) You may now visit the login page again and login.

Session timeouts

  • The app uses 15-minute auth tickets; Keep your browser open on an active page while working.
  • If a page refresh prompts for login, simply sign in again; unsaved form data is not preserved.